Terms & Conditions

Introduction

Welcome to Sendability Ltd. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our website or services.

1. Definitions

“Company” refers to Sendability Ltd.
“Services” refers to the logistics, shipping, warehousing, and related services provided by Sendability Ltd.
“Website” refers to sendability.co.uk.
“User” refers to any individual or entity using our website or services.

2. Use of Website

By accessing our website, you agree to use it for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website. You agree not to:

Commit or encourage a criminal offense.
Transmit or distribute a virus, trojan, worm, logic bomb, or any other material that is malicious, technologically harmful, in breach of confidence, or in any way offensive or obscene.
Hack into any aspect of the service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this website.

3. Services

Sendability Ltd offers a range of logistics services including domestic freight, international shipping, warehousing, and e-commerce fulfilment. By using our services, you agree to comply with any guidelines or policies provided by Sendability Ltd.

4. Orders and Payment

All orders are subject to acceptance and availability. Sendability Ltd reserves the right to refuse or cancel any order at any time. Prices and availability of goods are subject to change without notice. Payment must be made in full before the dispatch of goods.

5. Shipping and Delivery

Sendability Ltd will make every effort to deliver goods within the estimated timeframes. However, we are not liable for any delays in delivery caused by circumstances beyond our control. Risk of loss and title for products purchased from us pass to you upon delivery of the products to the carrier.

6. Returns and Refunds

If you are not satisfied with our services, please contact us to discuss your concerns. Returns and refunds will be handled according to our returns policy, which is available on our website.

7. Intellectual Property

All content included on this website, such as text, graphics, logos, images, and software, is the property of Sendability Ltd or its content suppliers and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or otherwise use any content without our prior written consent.

8. Limitation of Liability

Sendability Ltd will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or services, or for the cost of procurement of substitute goods and services, or resulting from any goods or services purchased or obtained, or messages received, or transactions entered into through our services.

9. Indemnification

You agree to indemnify and hold Sendability Ltd, its affiliates, officers, agents, and other partners and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your use of the website or services, your violation of these terms, or your violation of any rights of another.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

11. Changes to Terms

Sendability Ltd reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page and, where appropriate, notified to you by email. Your continued use of the website and services after any such changes constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions about these terms and conditions, please contact us at:

Sendability Ltd
Email: [email protected]
Phone: +44 (0) 208 0583 04