Privacy Policy

Introduction

Welcome to Sendability Ltd’s Privacy Policy. At Sendability Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services or visit our website.

1. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and postal address.
• Account Information: Username, password, and other details related to your account.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Usage Data: Information about how you use our website, products, and services.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

2. How We Use Your Information

We use your personal data for the following purposes:

• To Provide Services: Processing orders, delivering products, and providing customer support.
• To Process Payments: Handling payments and refunds.
• To Improve Our Services: Analysing data to improve our products, services, and website.
• To Communicate With You: Sending notifications, updates, and promotional materials.
• To Comply With Legal Obligations: Ensuring compliance with applicable laws and regulations.

3. Sharing Your Information

We may share your personal data with third parties in the following circumstances:

• Service Providers: Third-party companies that provide services on our behalf, such as payment processing, delivery, and IT support.
• Legal Requirements: If required by law or to protect the rights, property, or safety of Sendability Ltd, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

4. Security of Your Information

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or damage. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

5. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal data.
• Deletion: You can request that we delete your personal data.
• Restriction: You can request that we restrict the processing of your personal data.
• Portability: You can request that we transfer your personal data to another organisation.
• Objection: You can object to the processing of your personal data.

To exercise any of these rights, please contact us using the contact details provided below.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sendability Ltd
Email: [email protected]
Phone: +44 (0) 208 0583 04